Founder and Principal Consultant
The product and operations person teams bring in when they don’t have one: usually the first, often the only. Happiest on zero-to-one work, taking unclear problems (regulatory requirements, messy customer data, undefined workflows) through to specifications, prototypes and delivery structure. Strongest where the domain is complex, regulated, or hard to specify.
The platform had no route through UK energy compliance (ESOS Phase 4) and clients were running it by hand. Scoped and specified it, drove a working prototype, and carried two active seven-figure opportunities.
Defined an eight-stage data pipeline model with per-stage pass criteria, then built the test estate around it. Automated in Playwright wherever a check was repeatable, keeping manual testing for the compliance judgements that carry real risk. Release readiness moved from individual opinion to a shared checklist.
Identified and specified every missing emission category, from working from home and hotel stays through to leased assets, capital goods, franchises and the sold-products categories. Leased assets now route by facility control status, so emissions land in the correct scope without the user having to judge it.
A full QA of the calculation logic exposed coverage gaps that failed quietly: where no factor existed the calculation returned nothing rather than an error, so nobody knew the size of the hole. Specified the fix, then owned factor onboarding end to end: the runbook, provider mapping and sign-off gates.
Platform policy required the lock-screen product and the standalone app to stay separate, and users tapping into longer articles were being handed to the browser with no way back. Deep-linked the two and surfaced each from the other rather than merging them, which the rules did not allow.
Second hire in the region, on a hybrid technical and commercial brief. Drove adoption across EMEA while carrying Europe's product gaps back into the roadmap: no native currency support, no local data or inventory suppliers. Took each one through product, partner and engineering teams to launch.
Founder-led product and operations consultancy for B2B SaaS teams. Engagements span product discovery and specification, delivery structure, QA and release readiness, documentation and internal systems, and fractional product leadership.
Sole product function for a B2B carbon accounting and sustainability reporting platform. A six-month engagement to shape the product before development was handed to an external agency.
Joined on client delivery for complex environmental impact projects, then progressively took on product and operational scope. The product gaps identified in this role were the basis for creating the Product & Operations Lead position.
Enterprise accounts for an ISO 14064-1 certified platform for sustainability data measurement, management and exchange.
B2B SaaS platform enabling US mobile networks to monetise the on-device experience. Owned the accounts representing 90% of company revenue, after two promotions from Senior Account Manager.
Location data and audience targeting for programmatic buyers. UK operations closed February 2020.
Viant Technology (Sales Manager) · Adelphic (Account Manager, EMEA, acquired by Viant) · AMNET, the Aegis trading desk (Client Services Account Manager).
If you are shaping a contract or fractional product role and want to talk it through, a short note about the problem is enough to start.